Effective Date: [Insert Date]
Auto Glass Works values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Information We Collect
We collect various types of information to provide and improve our services:
- Personal Information: Name, phone number, email address, billing address, and vehicle details provided when scheduling appointments or contacting us.
- Payment Information: Credit/debit card details or other payment information used for transactions.
- Technical Information: IP address, browser type, operating system, and usage data when you visit our website.
- Insurance Information: Details needed to process insurance claims, such as policy numbers or claim information.
How We Use Your Information
We use the collected information for the following purposes:
- To schedule and provide repair and replacement services.
- To process payments and manage transactions.
- To assist with insurance claims and communicate with your insurance provider.
- To improve our website, services, and customer experience.
- To send service updates, promotions, or notifications with your consent.
- To comply with legal obligations and resolve disputes.
Sharing Your Information
We may share your information with:
- Insurance Providers: To process claims and coordinate coverage.
- Service Providers: Third-party vendors who assist with payment processing, scheduling, or technical support.
- Legal Authorities: When required by law or to protect our legal rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.
Data Protection
We take the following measures to safeguard your information:
- Secure servers and encryption for online transactions.
- Access controls to restrict unauthorized access to your information.
- Regular monitoring of systems to prevent breaches or vulnerabilities.
Your Rights
- Access, update, or delete your personal information by contacting us directly.
- Opt-out of marketing communications by following the unsubscribe instructions in our emails.
- Request a copy of the data we hold about you, subject to verification of your identity.
Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to:
- Enhance website functionality and user experience.
- Analyze traffic and visitor behavior.
- Deliver targeted advertisements.
You can manage cookie preferences through your browser settings.
Retention of Information
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or comply with legal requirements.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies.
Changes to This Policy
Auto Glass Works reserves the right to update this Privacy Policy at any time. Changes will be effective upon posting on our website with the updated “Effective Date.”
Contact Us
If you have questions or concerns about this Privacy Policy or your data, please contact us:
